The convenient, fast, and secure way to make payments
Visa and MasterCard credit cards and Flexi Debit Visa cards now come with contactless technology. You can use these types of cards to quickly and safely pay for purchases of up to $80 in New Zealand without having to insert your card and enter your PIN/sign or search for cash, making paying for small items even handier than ever.
You can use contactless cards at participating retailers whose payment terminals display the same symbols as on the front of your card for - either the Visa payWave or the MasterCard payPass logo(s) (see below). The payment terminal will also display the contactless symbol and the words ‘Present card’ on its screen.
You can use contactless cards at participating retailers whose payment terminals display the same symbols as on the front of your card for - either the Visa payWave or the MasterCard payPass logo(s) (see below). The payment terminal will also display the contactless symbol and the words ‘Present card’ on its screen.
Using and paying with your contactless card
To use your contactless card, put the card on OR closely near the payment terminal (around 4 cm) and hold it there until the machine lights up and it says the payment has been accepted. This can take less than a second.
If you have more than one contactless payment card and/or device in your wallet/purse, you will need to take the contactless card that you want to pay with, out of your wallet and hold to the terminal. The reader won’t be able to make a payment, if it can read multiple contactless cards.
Could I be billed twice for the same transaction?
As soon as you make the purchase, the reader will not read the card again for the same transaction. The store staff will need to load another payment for another transaction to be processed.
Can I accidentally pay for someone's shopping when passing a contactless card reader terminal?
This will only happen if you hold your contactless card very close (around 4cm) near or against the contactless payment terminal.
How do I pay with my contactless card if I can't see the contactless symbol in store?
If you don't see the contactless symbol in store, you can still make purchases with your card by inserting the card at a terminal and entering your PIN and / or signing for the purchase.
What I make a contactless card payment, what account does the payment come out of?
You cannot select the account you want to pay from when making a contactless purchase. When you make a contactless purchase, the payment comes out of the account with the same number that is embossed on the front of your card. This is your default account. It is possible to change the default account from which payments are taken out of on a Flexi Debit Visa.
What if I don’t want to make a contactless payment?
In cases where you don’t want to make a contactless payment, such as you have a dual purpose card (credit and debit) and want to select a specific account for the payment to be made from, you need to insert the card and enter your PIN and / or signing for the purchase.
If you have more than one contactless payment card and/or device in your wallet/purse, you will need to take the contactless card that you want to pay with, out of your wallet and hold to the terminal. The reader won’t be able to make a payment, if it can read multiple contactless cards.
Could I be billed twice for the same transaction?
As soon as you make the purchase, the reader will not read the card again for the same transaction. The store staff will need to load another payment for another transaction to be processed.
Can I accidentally pay for someone's shopping when passing a contactless card reader terminal?
This will only happen if you hold your contactless card very close (around 4cm) near or against the contactless payment terminal.
How do I pay with my contactless card if I can't see the contactless symbol in store?
If you don't see the contactless symbol in store, you can still make purchases with your card by inserting the card at a terminal and entering your PIN and / or signing for the purchase.
What I make a contactless card payment, what account does the payment come out of?
You cannot select the account you want to pay from when making a contactless purchase. When you make a contactless purchase, the payment comes out of the account with the same number that is embossed on the front of your card. This is your default account. It is possible to change the default account from which payments are taken out of on a Flexi Debit Visa.
What if I don’t want to make a contactless payment?
In cases where you don’t want to make a contactless payment, such as you have a dual purpose card (credit and debit) and want to select a specific account for the payment to be made from, you need to insert the card and enter your PIN and / or signing for the purchase.
